Terms Of Use

DISCLAIMER

I do my best to provide clear and accurate information and patterns. However, there is always the possibility of error. I am not liable for any loss of time, patience, or fabric due to those errors.

If you find an error, please, let me know and I will rectify it.

Use

The patterns and tutorials provided in my shop and blog are for personal use only. Please do not copy text or pictures, digital or on paper, without permission. Please feel free to share links to patterns and tutorials. You may use a single photograph with a link back to my site. Having quilters visit my site directly, instead of being handed a printout by their friend, allows me to build relationships with them that may lead to other visits or purchases. It helps me keep this site alive and running. Thanks!

You may use patterns to make items to sell on a small scale, for example at craft fairs, but you may not mass produce items.

Terms and Conditions

1. Definitions

• "Buyer" means the individual or organisation who buys, or agrees to buy the goods from the seller

 

• "Contract" means the contract between the seller and the buyer for the sale and purchase of goods     incorporating these terms and conditions.

 

•  "Goods" means the articles that the buyer agrees to buy from the seller.

 

•  "Seller" means Ruby In The Dust, Alison Lawrence, 3 Mount Pleasant Close, Hatfield, Herts  AL9 5BZ 

 

•  "Terms and Conditions" means the terms and conditions of sale as set out in this document and any special terms and conditions agreed in writing by the seller.

 

2. Conditions

•  Nothing in these terms and conditions shall affect the buyer's statutory rights.

 

•   These terms and conditions shall apply to all contracts for the sale of goods by the seller to the buyer and shall prevail over any other documentation or communication from the buyer.

 

•   Acceptance of delivery of the goods shall be deemed conclusive evidence of the buyer's acceptance  of these terms and conditions.

 

•  Any variation to these terms and conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the seller.

 

3. Ordering

•   All orders for goods shall be deemed to be an offer by the buyer to purchase goods pursuant to these terms and conditions and are subject to acceptance by the seller.  The seller may choose not to accept an order for any reason.

 

•   In the unlikely event that the goods ordered by the buyer are not available from stock, the buyer shall be notified and given the option to either wait until the goods are available from stock, or cancel the order and receive a full refund within 30 days.

 

4. Price and Payment

•  The price of the goods shall be that stipulated on the seller's website.  The price is inclusive of VAT.  The price excludes delivery charges.

 

•  The total purchase price, including VAT (if any) and delivery charges, will be displayed in the buyer's shopping basket prior to confirming the order.

 

• I use Stripe and PayPal to collect and process payments. They will need to collect information to process your purchase.

 

  Delivery charges are as follows:
  * £2.95 with Royal Mail's Second Class for orders under £50.00 delivered within the UK
  * £3.95 with Royal Mail's First Class for orders under £50.00 delivered within the UK
  * £50 and over postage is free for orders delivered within the UK
  * Currently, I offer Tracked Shipping only to any orders going to Europe, the USA and the Rest of       the World.  I would like to ensure the parcel arrives safely.  I have set the postage at fixed 

   prices:-   
• £10.00 for Europe
• £20.00 for the USA
• £18.95 for everywhere else.

 

•   Payment of the price and delivery charges must be made in full before dispatch of the goods.

 

5. Rights of Seller

•   The seller reserves the right to adjust the price and specification of any item on the website at its discretion.

 

 The seller reserves the right to withdraw any goods from the website at any time.

 

•  The seller shall not be liable to anyone for withdrawing any goods from the website or for refusing to process an order.

 

6. Warranty

6.1  If the products the seller delivers to you are not as ordered, or of incorrect quantity, the seller's liability shall be limited to replacing the incorrect products, or making good the shortfall in quantity or at the seller's option crediting the price and delivery charges of those products to the buyer.  The seller shall not be liable to the buyer for failure to deliver products ordered by the buyer unless notified to the seller within 42 days of the date of order.  The buyer’s liability shall be limited to delivering the products ordered or at the seller’s option, crediting the price and delivery charges of the non-delivered products to the buyer.  

If the item is damaged whilst in the Royal Mail care, then this is the responsibility of the Royal Mail and not Ruby In The Dust.  We cannot be held responsible for damage to goods, or whilst in transit, as this is out of the seller's control.

 

•  The seller shall not be liable for any direct, indirect, special or consequential loss or damage including loss of profit or any other form of compensation.  Nothing in these terms and conditions shall be construed to limit the seller’s liability for death or personal injury caused by its negligence.

 

•   This does not affect your statutory rights.

 

7. Delivery

•   Goods supplied within the U.K. will normally be delivered within 2-3 working days of acceptance of order, but please allow up to 7 working days due to occasional matters out of our control for example postal strikes. 

 

•   Delivery of the goods shall be made to the buyer’s address specified by them on the order and the buyer shall make all arrangements necessary to take delivery of the goods whenever they are tendered for delivery.

 

•  If delivery cannot be made to the buyer’s address, the seller will inform the buyer as soon as possible, and refund the buyer for any sum that has been paid.

 

•   Every reasonable effort will be made to deliver the goods as soon as possible after the order has been accepted.  Any dates specified by the seller for the delivery of goods are intended to be an estimate and time of delivery shall not be made of the essence.  However, the seller will not be liable for any loss or damage suffered by the buyer through any reasonable or unavoidable delay in delivery.  In this case, the seller will inform the buyer as soon as possible.

 

•  If the buyer has purchased item(s) on the website and lives locally, they can collect the item(s) by strict prior arrangement.
  
  

8. Cancellation and Return

•  The buyer shall inspect the goods immediately upon receipt and shall notify the seller via email within 48 hours of delivery if the goods are damaged or do not comply with any of the contract.  If the buyer fails to do so, the buyer shall be deemed to have accepted the goods.

 

•  Where a claim of defect or damage is made, the goods shall be returned by the buyer to the seller, along with written details of the defect or damage.  The buyer shall be entitled to a full refund (including delivery costs) plus any return postal charges if the goods are in fact defective.

 

•   The buyer has the right to cancel the contract at any time up to the end of seven working days after the goods are received.  A working day is any day other than weekends and bank holidays.

 

•  Goods must be returned by the buyer at the buyer’s expense.  The buyer will receive a refund of all monies paid for the goods (excluding all delivery and return charges) within 30 days or cancellation.  If the buyer fails to return the goods within 30 days following cancellation, the seller shall be entitled to deduct the costs of recovering the goods from the buyer.

 

9. Privacy Policy

• Email addresses taken through Mailchimp and in person at shows are solely for the purpose of sending out the Ruby In The Dust Newsletter. These are held securely and will never be passed onto a third party. If you wish to unsubscribe from the Newsletter, there is a Unsubscribe link on your latest Newsletter email.

 

10. Unavoidable Events

The seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lockdowns, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply and the seller shall be entitled to a reasonable extension of its obligations.

 

11. Severance

If any term or provision of these terms and conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction, such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these terms and conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.

 

12. Changes to Terms and Conditions

The seller shall be entitled to alter these terms and conditions at any time but this right shall not affect the existing terms and conditions accepted by the buyer upon making a purchase.

 

13. Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and the parties hereby submit to the exclusive jurisdiction of the English courts.